Question: How Do I Dispute A Green Dot Charge?

Why does Green Dot want my Social Security number?

Green Dot then states “A Social Security Number is required to get a reloadable Personalized Card with ATM access.” Next was space to enter the SSN.

If you do not have a Social Security Number or do not wish to provide it, you can continue with the registration of only your Temporary Card..

Can you dispute a charge on your debit card?

Disputing a debit card charge involves contacting your bank and asking it to cancel the error, which restores your balance to its previous level. The bank’s final decision can take up to 10 business days. Call your bank’s customer service hotline, which you can usually find online or on the back of your debit card.

How do you dispute a transaction?

To start the dispute process, your bank may ask you to fill out a form with the merchant’s name, the transaction date and amount, and the reason for the dispute. Then, your bank will typically go to the merchant’s bank to retrieve the money while it investigates, Eaton-Cardone says.

Is Green Dot a real bank?

Green Dot Bank is an online bank offering an unlimited cash back bank account and high-yield savings account. Green Dot Bank is held by Green Dot Corporation, which also owns Bonneville Bank and GoBank. Green Dot has been around since 1999, with its first prepaid debit card coming on the market in 2001.

How do I speak to someone at Green Dot?

If you need to contact a live person in Green Dot customer service you need to dial +1-(866) 795-7597. In a first menu press 5. After that, the automated phone system will ask you to enter your card number or SSN number. Once you enter it you will be connected to a live customer service representative.

What happens when you dispute a transaction?

A dispute where the cardholder disputes the charge on their card immediately and raises a dispute claim. … If the merchant does not dispute the claim within 7 days or the information sent is deemed unsatisfactory, the funds withheld from the merchant will be returned to the cardholder.

What bank is associated with green dot?

GoBankGoBank is a brand and trademark of Green Dot Bank , Member FDIC, which also operates under the brands Green Dot Bank and Bonneville Bank .

Does Green Dot require a Social Security number?

You cannot register a temporary Green Dot card without providing your SSN. With a temporary card, you can only spend the funds available on it. It cannot be reloaded and has no PIN or ATM access. If you don’t provide your SSN, you won’t receive a personalized card.

How do I dispute a charge on my green dot card?

In Case of Errors or Questions About Your Account: Use our dispute form here, or write us at Green Dot Customer Care, P.O. Box 5100, Pasadena, CA 91117 or telephone us at (866) 795-7597 as soon as you can if you think an error has occurred in your account.

How long is Green Dot dispute?

When a new card is requested, the current card will become invalid, and it may take up to 10 business days to receive a new card. Expedited card delivery is available for an additional fee. An average transaction dispute will be resolved within days.

How do I cancel a green dot transaction?

To cancel a send money transaction on GreenDot.com, go to your Transaction History, click “Cancel”, then confirm the cancelation. If the wrong recipient has already claimed the money, unfortunately the transaction can no longer be canceled and you should attempt to work with that individual to retreive the funds.

How do you activate a Greendot card?

You can activate your Green Dot card online here. You will need to provide the card number, the security code from the back of your card, the expiration date and the last four digits of your social security number. You will also have to select a four-digit PIN.

How does Green Dot verify identity?

To verify your identity with Green Dot, go here, enter your 16-digit card number, expiration date and the 3-digit security code on the back of your card and click “Start Verification”. Select “US” as the ID issuing country and select the ID type. Take a picture of the ID using your mobile phone or webcam.

How do I contact Green Dot by phone?

Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, California 91117, or visit greendot.com.

Can I sue green dot?

The MasterCard Card is issued by Green Dot Bank pursuant to a license from MasterCard International Incorporated Cards as a prepaid debit card provided by Green Dot Corporation. You should go to a District Court and sue them for fraud.

Are Green Dot cards refundable?

If you do not agree to these terms, do not use the Card, save your receipt, and cancel the Card by calling us at the number on the back of your Card. If you cancel your Card within 30 days of its purchase, we will refund your purchase fee, any monthly charge assessed and any remaining value.