- Will fitbit replace a broken band?
- How do you cancel your Fitbit premium account?
- Why is my Fitbit not working?
- How do I get my Fitbit warranty?
- How many years will a Fitbit last?
- Can you replace fitbit battery?
- How do I contact fitbit about a problem?
- Why is my Fitbit battery draining so fast?
- How do I know if my Fitbit is up to date?
- How do I return a faulty Fitbit?
- Can I exchange my Fitbit for a new one?
- Will there be a Fitbit Charge 4?
- How long does a Fitbit Charge 3 last?
- How long is my Fitbit warranty?
- How do I replace my Fitbit?
- Is it safe to charge fitbit overnight?
- Is there a Fitbit trade in program?
- Can a cracked fitbit screen be fixed?
- What can I use to remove scratches from my Fitbit?
- What does the Fitbit warranty cover?
- How do I return my warranty to my Fitbit Charge 3?
Will fitbit replace a broken band?
Yes, they will give you a new device if it is covered under warranty.
Fitbit was really kind and gave me a hassle free replacement as my Charge HR’s band was bubbling and was coming off..
How do you cancel your Fitbit premium account?
How to cancel Fitbit Premium in the appOpen the Google Play Store app on your Android device.Tap on the menu icon (three lines on top left corner). Source: Jeramy Johnson / Android Central.Tap on Subscriptions.Locate your Fitbit Premium subscription from the list, and tap on the icon.Tap on cancel subscription.
Why is my Fitbit not working?
From your mobile device, head to Settings>Apps & notifications>See all apps>Fitbit>Force Stop. Try turning Bluetooth off and on again. From your mobile device, head to Settings>Bluetooth, then turn the Bluetooth toggle off then on. … If all else fails, try uninstalling and reinstalling the Fitbit app.
How do I get my Fitbit warranty?
If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. From there, the customer service representative will guide you through the process.
How many years will a Fitbit last?
2 yearsPlease don’t make your existing customers who are your brand ambassadors pay for your mistakes. They were going to help you bring more customers, but now they will keep others from buying and making the same mistakes. The Fitbit Alta has a life expectancy of 1–2 years.
Can you replace fitbit battery?
Unfortunately, Fitbit batteries aren’t really replaceable. After having your Fitbit long enough for the battery to die, the chances are that it is also past warranty, so there’s no replacing it either.
How do I contact fitbit about a problem?
To contact Fitbit, call their customer service line at 877-623-4997, chat with a representative online, send them a message on Twitter, or submit a general inquiry to get your questions answered.
Why is my Fitbit battery draining so fast?
All-Day sync allow your Fitbit device to sync to your mobile device or computer automatically. This will drain your battery quicker. … Select your Device, and Turn off All-day Sync to save battery, or Turn on if you want it on. With Android Devices, Always Connected, acts the same way.
How do I know if my Fitbit is up to date?
Confirm you have the latest version of Fitbit Connect: … Go back to the main menu and click Check for device update.When prompted, log in to your Fitbit account.If an update is available, follow the on-screen instructions and keep your device close to your computer during the update.More items…
How do I return a faulty Fitbit?
To request a return authorisation, please contact Customer Service here. You must return the Product to Fitbit to receive a refund. Returned Product(s) must be in good physical condition (not physically broken or damaged). All accessories originally included with your purchase must be included with your return.
Can I exchange my Fitbit for a new one?
At this time, we don’t offer exchanges. If you purchased your Fitbit device or accessory elsewhere, contact the retailer to find out the return policy. Customers in the United States can initiate a return with our return tool.
Will there be a Fitbit Charge 4?
The Fitbit Charge 4 arrived on 15 April 2020, priced at $149.95 / £129.99 / AU$229.95 / AED 699 – the same as the Fitbit Charge 3 at launch. That’s pretty impressive – we’d anticipated a higher price in exchange for the Charge 4’s more advanced features.
How long does a Fitbit Charge 3 last?
seven daysBest answer: According to its website, the Fitbit Charge 3’s battery can last up to seven days.
How long is my Fitbit warranty?
Fitbit warrants to the original purchaser that your Fitbit-branded device or accessories that are new (the “Product(s)”) shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you …
How do I replace my Fitbit?
Here’s how to replace it in the Fitbit app:Launch the Fitbit app from your Home screen or the app drawer.Tap the menu button button on the top left of the screen. … Tap Devices.Tap the add button on the top right of the screen. … Tap Replace (device name).Tap Replace Your Old (device name) at the bottom of the screen.More items…•
Is it safe to charge fitbit overnight?
For best results, don’t leave your device plugged in on the charger longer than overnight.
Is there a Fitbit trade in program?
There are several buyback sites that will take Fitbit trackers and watches, although they might not yield the highest return. … Best Buy will trade-in several Fitbit models for electronic gift cards, although prices will vary based on the condition and age of the tracker.
Can a cracked fitbit screen be fixed?
Answer. If your Fitbit Charge 2 cracked, the company should fix it. Actually, the Fitbit shouldn’t have cracked in the first place. It looks like you had your device for just over a year, just a smidge past your warranty.
What can I use to remove scratches from my Fitbit?
Apply a dollop of toothpaste to a soft cloth and rub it into the scratch using a circular motion. After buffing for 30-40 seconds, wipe the toothpaste off with a damp cloth. Dry again with the lint-free cloth.
What does the Fitbit warranty cover?
Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the “New Product(s)”) shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and …
How do I return my warranty to my Fitbit Charge 3?
Return Policy and WarrantyA return authorization must be requested from our customer service team within 45 days of your purchase date. … You must return the Product to Fitbit to receive a refund. … The return authorization number must be included along with your returned product.