Quick Answer: Why Is My Fitbit Surge Not Syncing?

How do I restart my inspire HR?

Press and hold the button on your tracker for five seconds and then release the button.

Once you see a smiley face and the Inspire HR vibrates, the tracker has restarted..

How do I get my Fitbit to connect to Bluetooth?

Make sure Bluetooth is turned on. 3. Make sure your Fitbit is connected to the Android via Bluetooth. Start the Settings app and tap “Connections,” then tap “Bluetooth.” Find the entry for your Fitbit in the list and if it’s not connected, tap it to try to connect.

How do I manually sync my Fitbit?

1 Sync Fitbit to an iPhone, iPad, Android Phone or TabletOpen the Fitbit app.After launching the app, the Fitbit app dashboard will appear. Tap the Account icon.Then, select your Fitbit.Ensure that the All-Day Sync toggle is in the ON position.

How do I update my inspire HR Fitbit?

Tap the Today tab > your profile picture > your device image. Tap the pink Update button. This option only appears if an update is available. Follow the on-screen instructions and keep the device close to your phone, tablet, or computer during the update.

Do I have to sync my Fitbit everyday?

We recommend that you sync your tracker or watch daily. Most Fitbit devices record detailed minute-by-minute data for 7 days. … Fitbit devices can store daily totals for up to 30 days. If you have a Fitbit Surge, your device can store 35 hours of GPS data before deleting some data to make room for more.

Where is always connected in Fitbit app?

Ensure the Always Connected option in the Fitbit app is on. To do this, open the Fitbit app, select your account photo, select your tracker, then scroll down to the bottom and make sure the Always Connected toggle is turned on.

Can I download the Fitbit app on my computer?

Downloading and installing the Fitbit app on your computer is super easy. You don’t even need to run an installer wizard. … Click DOWNLOAD FROM WINDOWS STORE. Click the Free button in the Windows Store interface.

How do I sync my Fitbit surge to my computer?

2 Answers. Prompt Fitbit Connect to sync with your tracker by clicking the Fitbit Connect icon on your computer and logging in. Then, under Main Menu, click Sync now. If you see a message saying your tracker can’t be found, click your Fitbit’s home button.

How do I get my Fitbit to sync all day?

Setting up All-Day SyncOpen the Fitbit Mobile App.Click on the icon of the Fitbit device in the upper left hand corner.Scroll down the device settings page.Make sure All-Day Sync is toggled on.

How do I set up my Fitbit Surge?

To set up your Fitbit device with the Fitbit app:Download and install the Fitbit app from one of the following locations: Apple devices—Apple App Store. … Open the Fitbit app and tap Join Fitbit.Follow the on-screen instructions to create a Fitbit account and connect (“pair”) your Fitbit device to your phone or tablet.

How do you update your Fitbit?

How to Update Fitbit via the Fitbit.com DashboardSelect the Fitbit Connect icon, located near the date and time on your PC. … Select Open Main Menu.Select Check for device update.Log into your Fitbit account, if prompted.If an update is found, the Fitbit will update automatically.

Can I sync a new Fitbit to an existing account?

When you connect your new Fitbit to your existing account, you usually need to set it up as a replacement for the old Fitbit. … Remember, be sure to sync your old Fitbit before setting up the new Fitbit, even when replacing the old device with the same model (i.e. Fitbit warranty replacement.)

How do I reset my Fitbit Surge?

How to reset a Fitbit SurgeHold the left (single) button and the bottom right button at the same time for between 10 to 15 seconds. … The graphics on the tracker’s face will fade, and then the screen will go dark.Press the power button (left button) and the watch will power back on, now reset and usually working fine again.

Why is my Fitbit inspire not updating?

Turn your tracker off and on again using the instructions in How do I restart my Fitbit device? Reboot your mobile device. Try the firmware update again. If it doesn’t work, on a different mobile device or computer (if available) log into your Fitbit account and try updating your firmware.

Can you sync fitbit to computer without dongle?

The wireless sync dongle is the small USB device that comes with most Fitbit trackers. … If you only sync your tracker with a mobile device, you don’t need the dongle. Some computers that can communicate with the tracker over Bluetooth also don’t need the dongle.

How do I get the Fitbit app on my desktop?

Set Up Your Fitbit on a ComputerGo to www.fitbit.com/setup and download and install the Fitbit app.Select Set Up a New Fitbit Device.Choose your tracker.Click on “Join Fitbit” to set up your account. … Fill in your personal information.Fill out your name and email address, and choose a password.More items…•